Scrum Agile Project Management

Customer KPIs in Agile Software Development

March 16, 2020 0

Metrics are an important part of the Agile software development approaches like Scrum. They are however, like velocity, more often focus on the performance of the delivery team. What about the customers? In this article, Fabio Gasparri discusses Key Performance Indicators (KPIs) that will matter for the clients.